It would seem more than one Crystal Reports XI user has encounted an occasional problem when trying to run a report that requires a date parameter. It's the dreaded 'An error has occurred in the script on this page' error. Well the information below may just solve your problem.
The error message may vary a little, but here is the most common form...
An error has occurred in the script on this page.
Line: 79
Char: 1
Error: Object Expected
Code: 0
URL: file://C:\Documents and Settings\username\Local Settings\Temp\prompting1.html
I'm not certain if other versions apart from XI are involved, but the fix that worked for me applies to that version. It would seem that some of the files, the HTML template files that are in the Crystal Reports installation directory get corrupted. In my case the directory was c:\program files\business objects\common\3.5\crystalreportsviewers115\prompting which contains several folders and they in turn have a few different folders in them.
The solution involves replacing the folder contents with the same files from a working installation, or recreating the files from scratch which is a bit tedious. If you are really stuck and don't have access to another working installation, you could download the zip of recreated files here.
Crystal Reports has become the industry standard reporting tool and has a strong following. If you could use a hand with some custom crystal reports for your organisation, especially Sage Accpac reports feel free to contact us.
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After spending more than thirty five years in Information Technology, the whole industry still delights, amazes and frustrates me like nothing else. -
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Done the trick.
I downloaded the zip, extracted it to a folder called prompting, removed the existing folder in the said directory C:\Pro..\..viewer115\prompting and copied mine instead. I closed CR XI and reopened, date still shows error! Please help!
do i have to restart the computer?
thanks!
zizu
This works with Crystal 10 and 11!
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